iHeart Smiles | Privacy Policy
At iHeart Smiles, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our clinic or use our website.
1. Information We Collect
- Personal Information: Name, contact details (phone, email, address), date of birth, medical and dental history, and payment information.
- Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, and pages viewed.
2. How We Use Your Information
We use your information to:
- Provide and manage dental services and appointments.
- Communicate with you about treatments, appointments, and health updates.
- Process payments and billing.
- Comply with legal and regulatory requirements.
- Improve our services and website experience.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Only authorised staff members have access to your information.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary for:
- Providing services (e.g., laboratories, specialists).
- Legal compliance or law enforcement.
- With your consent.
5. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request correction of any inaccurate data.
- Request deletion of your personal information, subject to legal obligations.
- Object to or restrict certain uses of your data.
To exercise your rights or for any privacy concerns, please contact us.
6. Cookies and Website Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or requests about your privacy or this policy, please contact us at:
Email: info@iheartsmiles.com.au
Phone: (07) 5523 1666
Address: 47 Kirkwood Road, Tweed Heads NSW 2485
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FAQs
Find answers to your most pressing questions about our dental services and treatments.
We offer a range of advanced dental treatments, including veneers, full mouth rehabilitation, and more. Our team is dedicated to providing personalized care tailored to your specific needs. Schedule a consultation to explore the best options for you.
Treatment costs vary based on the complexity and type of service required. We provide transparent pricing and can discuss financing options during your consultation. Pricing for each individual service can vary significantly, please contact us for a detailed estimate tailored to your treatment plan.
We also offer payment plans from as little a $1 a day, call us for the best tailor-made smile plan.
Not at all. At iHeart Smiles, we guarantee a pain-free experience across all of our treatments. From the moment you walk in, our team prioritises your comfort with the latest in gentle dental technology and techniques.
Whether you’re undergoing a Social Six, Perfect Ten, or any of our advanced solutions, you can rest easy knowing your smile journey will be smooth, stress-free, and completely pain-free.
Scheduling an appointment is easy! You can book online through our website or call our office directly. Our friendly staff is here to assist you in finding a convenient time.
Post-treatment care is essential for optimal recovery and results. We provide detailed instructions tailored to your specific treatment. Our team is available for any questions or concerns you may have during your recovery.
Yes, iHeart Smiles accepts all major health funds. We work directly with your health insurance provider to ensure your claims are processed efficiently. If you have any questions about coverage or need assistance with claims, please feel free to contact us at info@iheartsmiles.com.au or call (07) 5523 1666.
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