Terms and Conditions

Welcome to iHeart Smiles. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

iHeart Smiles ("we," "us," or "our") provides dental services and related information through our website and physical clinic located at 47 Kirkwood Road, Tweed Heads NSW 2485.

2. Appointment and Service

  • Appointments must be made in advance via phone (07) 5523 1666 or email info@iheartsmiles.com.au.
  • Cancellation or rescheduling requires at least 24 hours’ notice.
  • We reserve the right to refuse or discontinue services at our discretion.

3. Pricing and Payment

  • All prices for treatments and services are available upon request.
  • Payment is due at the time of service unless otherwise agreed.
  • We accept payment methods as communicated during booking.

4. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. For details, please contact info@iheartsmiles.com.au.

5. Liability

  • iHeart Smiles provides services with reasonable care and skill but cannot guarantee specific results.
  • We are not liable for any loss or damage arising from the use of our services or website.

6. Website Use

  • The content on our website is for informational purposes only and does not replace professional medical advice.
  • Unauthorized use or reproduction of our content is prohibited.

7. Changes to Terms

We may update these terms at any time without prior notice. Continued use of our services or website constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@iheartsmiles.com.au
Phone: (07) 5523 1666
Address: 47 Kirkwood Road, Tweed Heads NSW 2485

Email

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Phone

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Office

Visit us for consultations and inquiries.

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FAQs

Find answers to your most pressing questions about our dental services and treatments.

What treatment options are available?

We offer a range of advanced dental treatments, including veneers, full mouth rehabilitation, and more. Our team is dedicated to providing personalized care tailored to your specific needs. Schedule a consultation to explore the best options for you.

How much do treatments cost?

Treatment costs vary based on the complexity and type of service required. We provide transparent pricing and can discuss financing options during your consultation. Pricing for each individual service can vary significantly, please contact us for a detailed estimate tailored to your treatment plan.

We also offer payment plans from as little a $1 a day, call us for the best tailor-made smile plan.

Does it hurt?

Not at all. At iHeart Smiles, we guarantee a pain-free experience across all of our treatments. From the moment you walk in, our team prioritises your comfort with the latest in gentle dental technology and techniques.

Whether you’re undergoing a Social Six, Perfect Ten, or any of our advanced solutions, you can rest easy knowing your smile journey will be smooth, stress-free, and completely pain-free.

How do I schedule?

Scheduling an appointment is easy! You can book online through our website or call our office directly. Our friendly staff is here to assist you in finding a convenient time.

What is post-care?

Post-treatment care is essential for optimal recovery and results. We provide detailed instructions tailored to your specific treatment. Our team is available for any questions or concerns you may have during your recovery.

Do you accept health insurance?

Yes, iHeart Smiles accepts all major health funds. We work directly with your health insurance provider to ensure your claims are processed efficiently. If you have any questions about coverage or need assistance with claims, please feel free to contact us at info@iheartsmiles.com.au or call (07) 5523 1666.

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